Bookings

Book Your Session via Halaxy

Secure your session via Halaxy (click here or on the logo). Payment is taken upfront, thank you.Click here to go to Halaxy to make your booking

Hours 

Monday to Friday session times (50 minute duration):

8:30 am

9:50 am

11:10 am

1:30 pm

Reminders

A text message reminder from Halaxy will be sent 24 hours prior to your session. Please arrive on time, or be available for your phone appointment,  as the session will finish at the scheduled time even if you arrive late.

Cancellations

I understand that life happens and sometimes you need to cancel. A full refund minus $10 (to cover banking charges) is given if cancelling at least 5 days (120 hours+) prior to your session commencing. 50% refund is given if cancelling 3-5 days (72-120 hours) prior to your session. I’m very sorry, but I cannot offer any refund if cancelling less than 3 days (72 hours) prior to your scheduled start time. Cancellations are a major challenge for practitioners and someone is missing out on treatment if you cancel or don’t show up. I really appreciate your understanding around this cancellation policy. 

Rescheduling

I understand that life happens and sometimes you need to reschedule. You’re welcome to reschedule your session one time if it’s more 5 days (120+ hours) prior to the start time. If you need to reschedule and it is 3 days (72 hours+) prior to your session, there is a $100 fee. Rescheduling with less than 3 days notice will be treated as a cancellation and you will forfeit your session and there will be no refund. I really appreciate your understanding on this policy. 

No Medicare Rebates

Please note that none of my services are entitled to a Medicare rebate. Since I am unable to comply with the Government’s mandate for vaccination, I’m no longer working as a psychologist in the Medicare system. If you need to cancel your session because you can no longer receive a Medicare rebate, you can do that within the above stated time frames, minus a $10 fee to cover the banking charges I receive. 

Dr Sue Miller